Help

What Is Due Diligence?

Accepted Documents

I have sent in my verification. When will my account be re-opened?

Customer Due Diligence

___________________________________________________________

This website is operated by BV Gaming Limited (trading as “Parimatch”), a company registered in Gibraltar (company registration number 42734).

BV Gaming Limited’s registered office is located at Suite 23, Portland House, Glacis Road, Gibraltar, GX11 1AA and its trading office is located at Suite 2:01, World Trade Center, Bayside Road, Gibraltar, GX11 1AA.

BV Gaming Limited is licenced and regulated as an online gaming operator in: 1. Great Britain by the Gambling Commission of Great Britain under account number <a href="https://www.gamblingcommission.gov.uk/public-register/business/detail/39576" target="_blank" rel="nofollow noopener noreferrer">39576</a>

2. Ireland, by the Revenue Commissioners under licence number 1010233; and 3. For users located in any other jurisdictions, in Gibraltar, licenced by the Government of Gibraltar under licence numbers 001 and 014 and regulated by the Gibraltar Gambling Commissioner.

Live In-Play Information is for guidance only and can be subject to delays. <a href="https://helpcentre.parimatch.co.uk/en/articles/198538-live-information" target="_blank" rel="nofollow noopener noreferrer">Click here for more details</a>. We may also require documents from you for your account verification before you can withdraw funds, <a href="https://helpcentre.parimatch.co.uk/en/articles/198621-what-documents-may-be-required" target="_blank" rel="nofollow noopener noreferrer">click here for more details</a>.

<a href="https://www.gamcare.org.uk/get-support/talk-to-us-now/" target="_blank" rel="nofollow noopener noreferrer">The National Gambling Helpline number (0808 8020 133)</a>

Terms & Conditions

Privacy Notice

Cookie Notice

Fairness

Safer Gambling

Affiliates

Contact Us

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you