We want your time with us as a customer to be as trouble free as possible. However, we have responsibilities under our gaming licence to reduce the risk of fraud occurring on your account. If a customer plays with us beyond certain thresholds we may request copies of the below documentation to satisfy our responsible gaming and anti money laundering obligations. On rare occasions we may request a “selfie” with a corresponding photographic ID to be 100 per cent sure of identity.
Please find below a comprehensive list of documents which we may require.
Proof Of Identity:
Passport: Full page (including MRZ code)
Driving Licence:
(Front and back)
National ID card
(Front and Back)
(including Provincial or Territorial Identity Cards)
Provisional Driving Licences
Military ID Card
(Screenshots cannot be used, needs to be original copy of ID)
Proof of Address:
(Needs to be issued within 3 months)
Bank Statement
Benefit Letters / Universal credit
Trash/ Refuse Bill
Broadband/ Media
Credit Union Statement
Driving Licence if not used for ID (Needs to be issued within 3 months)
Gas and Electricity Bills
Landline/ Internet Bill
Letter from Banks
Letter from Electoral Register
Letter from Government Department
Letter from a Utility Provider
TV Media Bill
Council or Housing association rent card
Letter from NHS / HSE (Maybe if we approve)